Option 1 — Delete in-app
Sign in and go to Accounts. You can:
- Disconnect a single platform — immediately deletes that account's stored access and refresh tokens.
- Delete your account — removes your workspace, uploaded media, generated posts, analytics, and all connected-account tokens.
Option 2 — Request deletion by email
Email privacy@ambr.media from the address on your account with the subject “Data deletion request.” We'll confirm and complete the deletion within 30 days.
Option 3 — Instagram & Facebook (Meta) data deletion
Because you can connect Instagram and Facebook through Meta, you can also start a deletion directly from Facebook:
- Go to your Facebook Settings & privacy → Settings → Apps and Websites.
- Remove AMBR.
Facebook then notifies AMBR via our Data Deletion Request callback. We immediately delete the access tokens and connected-account records for that Meta connection and return a confirmation code you can check on this page. To remove your entire account and all its content, use Option 1 or Option 2 above.
What gets deleted
- OAuth tokens: Deleted immediately when you disconnect an account, and within 30 days of an account-deletion request.
- Uploaded media & generated posts: Retained while your workspace is active; deleted within 30 days of account deletion.
- Analytics snapshots: Retained while your workspace is active; deleted within 30 days of account deletion.
- Operational logs: Retained up to 90 days, then automatically purged.
Backups are purged on a rolling basis; residual copies are removed within 90 days. We may retain a minimal record of the deletion request itself to document compliance.
Questions
See our Privacy Policy or email privacy@ambr.media.